Shipping and Returns Policy
Welcome to Sledgehammers Apparel, your go-to destination for unique and eye-catching clothing. We understand that when it comes to online shopping, returns and shipping can be a concern. That's why we want to provide you with all the information you need to have a hassle-free experience with us.
At Sledgehammers Apparel, we offer a 30-day return policy. This means that you have 30 days from the date of receiving your item to request a return. We want you to be completely satisfied with your purchase, so if for any reason you're not, we're here to help.
To be eligible for a return, your item must be in the same condition that you received it. It should be unworn or unused, with all tags attached, and in its original packaging. Please keep in mind that customized products can only be returned if they are manufactured incorrectly.
If you would like to initiate a return, please contact us at firstname.lastname@example.org. Our friendly customer service team will guide you through the process and provide you with a return shipping label. Please note that the cost of return shipping will be the responsibility of the purchaser, unless the product was damaged.
Once we receive your returned item and verify its condition, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 10 business days and credited back to your original payment method. Please keep in mind that it may take additional time for your bank or credit card company to process the refund.
At Sledgehammers Apparel, we understand that timely shipping is important to our customers. We strive to process and ship your order as quickly as possible. However, please note that shipping times may vary depending on the product.
If your order includes customized products, please allow additional time for production. We want to ensure that every detail is perfect before we ship it to you.
For damaged items, we will cover the cost of return shipping. If you receive a damaged item or if there is an issue with your order, please contact us immediately. We will work with you to evaluate the issue and make it right.
For any further questions or concerns regarding returns or shipping, please don't hesitate to reach out to us at email@example.com. Our dedicated team is here to assist you and provide the best possible shopping experience.